At the end of a frustrating--I hate technology, or it hates me--day all I have to show for it is a short video. But heck, the best things come in small packages, or that is what De Beers wants you to think.
The video is a brief introduction to measurement, the first tiny step in a series of videos, webinars, articles, podcasts, Web 2.0 gone wild. We will go from measurement to performance management to Balanced Scorecard. Why? Because if you can't measure you can't improve.
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